Retail Store Team Lead
4 weeks ago
Job Summary: We are seeking a highly skilled Retail Store Team Lead to join our team at Maple Leaf 1st Enterprises Ltd. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:
- Assign sales workers to duties and tasks to maximize productivity and efficiency.
- Authorize the return of merchandise and resolve customer complaints in a fair and timely manner.
- Establish and manage work schedules to meet business needs.
- Supervise and coordinate the activities of sales workers, providing guidance and support as needed.
- Organize and maintain inventory levels to ensure optimal stock levels and minimize waste.
Requirements:
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.
- Experience in retail operations or a related field is an asset.
Work Environment:
- Permanent position.
- English language required.
- 30 to 35 hours per week.
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