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Store Management and Customer Service Professional

1 week ago

Markham, Ontario, Canada Trinity Walk Full time

Join Trinity Walk as an Assistant Store Operations Manager and be part of a dynamic and growing team that's dedicated to providing our customers with an unparalleled shopping experience.

About the Role

This is an exciting opportunity to take on new challenges and make a meaningful impact on our business. As Assistant Store Operations Manager, you'll be responsible for:

  • Sales and Profit Growth: Collaborate with the Store Manager to develop and execute strategies to drive sales and achieve revenue targets.
  • Customer Service Excellence: Lead by example and foster a culture of exceptional customer service, ensuring every customer interaction is positive and memorable.
  • Store Operations: Oversee daily store operations, including visual merchandising, inventory management, and loss prevention.
  • Team Leadership: Assist the Store Manager in coaching and developing the sales team, identifying areas for improvement and implementing training programs to enhance skills and knowledge.

About Trinity Walk

We're a retailer that's passionate about providing our customers with an unparalleled shopping experience. Our stores are designed to be engaging, interactive, and fun, offering a wide range of products that cater to diverse tastes and preferences.

About You

  • You have a minimum of one year's experience in retail management, preferably in a similar environment.
  • You possess excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
  • You're a results-driven individual with a proven track record of achieving sales targets and improving customer satisfaction.
  • You're familiar with basic computer skills and able to learn new systems quickly.
  • You're physically fit and able to stand for long periods, with the ability to lift up to 25 pounds regularly and up to 75 pounds occasionally.

Our Benefits

We're committed to creating a positive and inclusive work environment where you can grow and thrive. As a valued member of our team, you'll enjoy:

  • A competitive salary and bonus structure
  • Ongoing training and development opportunities
  • A comprehensive benefits package, including health insurance and retirement savings plan
  • A fun and dynamic work environment with regular social events and activities

Claire's Values

We're proud of our company values, which include being true to ourselves, playing as a team, evolving ourselves, and encouraging others to do the same. At Trinity Walk, we believe in fostering a culture of mutual respect, empathy, and understanding, where everyone feels valued and empowered to contribute their best.