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    Stony Plain, Canada The UPS Store #392 Full time

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    Stony Plain, Canada The UPS Store #392 Full time

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Retail Store Manager

2 months ago

Stony Plain, Canada The UPS Store #392 Full time
Job Summary

We are seeking a highly skilled Retail Store Supervisor to join our team at The UPS Store #392. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Manage and supervise a team of sales associates, providing guidance and support to ensure excellent customer service and sales performance.
  • Develop and implement sales strategies to drive revenue growth and meet sales targets.
  • Monitor and control store inventory, ensuring accurate stock levels and minimizing losses.
  • Process transactions, handle customer complaints, and resolve issues in a professional and courteous manner.
  • Collaborate with the store manager to achieve business objectives, including sales growth, customer satisfaction, and employee engagement.
  • Stay up-to-date with company policies, procedures, and product knowledge to provide expert advice to customers.
Requirements
  • 1-2 years of retail management experience, preferably in a supervisory role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Strong problem-solving and conflict resolution skills, with the ability to remain calm under pressure.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • High school diploma or equivalent required; post-secondary education in business or a related field an asset.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A discount on UPS Store services and products.