Dairy Queen Supervisor

1 week ago


Wainwright, Canada Dairy Queen Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to lead our team at Dairy Queen. As a key member of our management team, you will be responsible for ensuring exceptional customer service, maintaining high food quality standards, and promoting a positive work environment.

Key Responsibilities
  • Schedule Management: Create and manage schedules to meet the needs of the business, ensuring adequate coverage during peak periods.
  • Staff Supervision: Supervise and coordinate activities of staff who prepare and portion food, providing guidance on job duties, sanitation, and safety procedures.
  • Training and Development: Train new hires in job duties, company policies, and procedures, ensuring they have the necessary skills to perform their roles effectively.
  • Quality Control: Ensure that food and services meet high-quality control standards, addressing any issues promptly and efficiently.
  • Customer Service: Provide exceptional customer service, addressing complaints or concerns in a professional and courteous manner.
  • Inventory Management: Maintain accurate records of stock, supplies, sales, and wastage, using this data to inform purchasing decisions and optimize inventory levels.
Requirements
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: At least 7 months of experience in a similar role is preferred.
  • Skills: Excellent communication and leadership skills, ability to work well under pressure, and strong problem-solving skills.
What We Offer
  • Competitive Salary: $45,000 - $55,000 per year, depending on experience.
  • Benefits Package: Comprehensive benefits package, including health, dental, and vision insurance, as well as paid time off and holidays.
  • Ongoing Training: Opportunities for ongoing training and development to enhance your skills and knowledge.
About Us

Dairy Queen is a leading fast-food chain with a commitment to excellence in customer service and quality food. We offer a dynamic and supportive work environment, where you can grow and develop your career.



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