Retail Operations Manager

3 weeks ago


Kamloops, British Columbia, Canada Groupe Dynamite Inc. Full time

Are you a leader who thrives in fast-paced environments? Do you have a passion for fashion and a talent for building strong relationships with customers?

We are seeking an experienced Sales Team Lead to join our team at Groupe Dynamite Inc. in Aberdeen Mall.

About Us:

Groupe Dynamite Inc. is a global fashion digital retailer with over 300 stores in Canada and the U.S. We've been making our mark on fashion retail since 1975, driven by our commitment to innovation, teamwork, and customer satisfaction.

Your Role:

As a Sales Team Lead, you will be responsible for promoting a positive shopping experience for each customer while leading and inspiring a high-performing team to drive operational efficiency. You'll make a significant impact through your sales expertise and personalized service, building and maintaining meaningful relationships with customers.

Key Responsibilities:

  • Lead a team of sales associates to achieve sales goals and provide exceptional customer service
  • Develop and implement sales strategies to drive revenue growth and improve customer engagement
  • Maintain a thorough knowledge of products, promotions, and company policies to provide accurate information to customers
  • Collaborate with store management to achieve business objectives and improve store operations

Requirements:

  • High school diploma required; 1 year of experience as a team lead, preferably in retail, is essential
  • 2 years of retail experience is an asset; passion for fashion and excellent interpersonal skills are must-haves
  • Demonstrate exceptional problem-solving skills, decision-making abilities, and social media skills (an asset)

What We Offer:

  • A competitive base salary and bonus plan, with a comprehensive benefits program that meets your needs
  • A personal clothing employee discount, learning and development programs, educational support, and an employee referral program

Salary Range: $19.40 - $21.40 per hour



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