Beauty Salon Operations Manager

4 weeks ago


Vancouver, British Columbia, Canada Spa Utopia & Salons Full time

Job Title: Beauty Salon Operations Manager

About the Role:

We are seeking a highly skilled and experienced Beauty Salon Operations Manager to join our team at Spa Utopia & Salons. As a key member of our management team, you will be responsible for the day-to-day operations of our salon, ensuring that our high standards of customer service and quality are consistently met.

Key Responsibilities:

  • Direct and control daily salon operations, ensuring that all staff are working efficiently and effectively.
  • Plan and organize daily operations, including scheduling, inventory management, and budgeting.
  • Establish and implement policies and procedures for staff, ensuring that all employees are aware of their roles and responsibilities.
  • Manage contracts for advertising and marketing strategies, ensuring that our salon is consistently promoted and visible to our target audience.
  • Hire, train, and supervise staff, ensuring that all employees are equipped with the skills and knowledge necessary to provide excellent customer service.
  • Address customer complaints and concerns, ensuring that all issues are resolved promptly and professionally.

Requirements:

  • Secondary (high) school graduation certificate.
  • 2 years to less than 3 years of experience in a similar role.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • The chance to develop your skills and knowledge in a supportive and collaborative team.


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