Industrial Service Engineer

7 days ago


Montreal, Quebec, Canada Siemens Canada Limited Full time
About the Role

We are seeking an experienced Industrial Service Engineer to join our team in Greater Montreal metropolitan area and Eastern Ontario. As a key member of our Customer Service team, you will be responsible for servicing, maintaining, commissioning, installing, start-up and providing technical support for low voltage drive applications.

Your primary focus will be on delivering exceptional customer service, working closely with internal and external customers to resolve issues efficiently and effectively. You will also have the opportunity to develop your skills and knowledge within a dynamic and innovative environment.

Key Responsibilities
  • Servicing, maintaining, commissioning, installing, start-up and providing technical support for low voltage drive applications (AC and DC)
  • Providing consistent and high-quality customer service, working independently and collaboratively with other team members
  • Occasional work outside normal business hours may be required
  • Understanding customer needs and markets, developing credibility, loyalty, trust and commitment
  • Continuously seeking opportunities to add value to services provided, achieving first-time fixes and reducing breakdown times
  • Ensuring quality of service meets or exceeds customer expectations
Requirements
  • DEC or Bachelor's degree in Electrical Engineering or related field
  • Minimum 3 years relevant experience in fault finding, commissioning and maintenance of AC & DC VFD (Low Voltage) drive applications within an industrial environment
  • Commissioning and maintenance on Motion Control Drive range of products
  • Experience with Siemens Drives equipment is considered an asset
  • Basic programming & PLC knowledge, experience in fault finding
  • Basic knowledge on Siemens TiA portal, Step 7 programming platform is considered an asset
  • Relevant experience in a similar or appropriate role
  • Strong computer skills using Microsoft Office suite
  • Very good knowledge of French both written and spoken
  • Very good knowledge of English both written and spoken, to interact with customers in Ontario & colleagues across Canada
  • Must hold a valid driver's license (vehicle will be provided)
  • Must be able to travel within Canada occasionally (approximately 10-15%)
About Us

Siemens Canada Limited is a technology company focused on industry, infrastructure, transport, and healthcare. We create technology with purpose, adding real value for customers since 1912. Our comprehensive portfolio includes hardware, software, and technology-based services to enhance manufacturing processes and reduce time-to-market.

Salary and Benefits

The estimated salary for this position is $80,000 - $110,000 per annum, depending on experience. In addition to a competitive salary, we offer a total rewards package including profit sharing, rewarding vacation entitlement, employee perks and discounts, diversity and inclusivity focused environment, and more.


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