Sales Support Professional

4 days ago


SaintLambertdeLauzon, Quebec, Canada JYGA Technologies Full time
Why Choose JYGA Technologies?

We're a dynamic and innovative company that's committed to delivering exceptional results. As a Sales Support Specialist, you'll play a vital role in supporting our sales team, ensuring smooth operations, and enhancing client satisfaction.

**Key Responsibilities:**
  • Provide administrative and operational support to the sales team, allowing them to focus on closing deals and engaging with clients.
  • Assist in managing schedules, appointments, and travel arrangements for sales team directors when needed.
  • Help organize and maintain sales-related documentation.
  • In required territories, proactively engage with potential and existing customers via phone, email, and video calls to assess their needs, provide product information, and qualify leads.
  • Maintain and update CRM tools with client details, interaction logs, and sales activity tracking.
  • Ensure that the information in assigned sales representatives' pipelines is accurate, up-to-date, and that the data can be efficiently used by the operations department for planning.
  • Assist in preparing and delivering quotes, proposals, and presentations.
  • Support the planning of sales events, trade shows, training sessions, and meetings.
  • Act as a reference for assigned sales representatives, providing guidance on how to use and configure NetSuite properly.


Requirements:
  • 2-5 years of experience in sales support, sales administration, or a similar role.
  • Experience in CRM management, sales tracking, inside sales, or prospecting (an asset).
  • Degree in Business Administration, Management, Commerce, Marketing, or equivalent experience.
  • Bilingualism (English-French) required – advanced English, minimum intermediate French.
  • Strong proficiency in Microsoft Office Suite.
  • Knowledge of CRM software (ideally NetSuite – an asset).
  • Highly organized, detail-oriented, proactive, with excellent communication skills, autonomy, adaptability, and a team-oriented mindset.


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