Retail Store Team Lead

4 weeks ago


Kingston, Ontario, Canada MacEwen Full time
Job Summary

We are seeking a highly motivated and experienced Retail Store Team Lead to join our team at MacEwen. As a key member of our retail operations team, you will be responsible for leading a team of sales associates and ensuring the smooth day-to-day operation of our store.

Key Responsibilities
  • Lead and manage a team of sales associates to achieve sales goals and provide excellent customer service
  • Develop and implement sales strategies to drive business growth and improve customer engagement
  • Monitor and control store inventory, including ordering and receiving merchandise
  • Authorize payments and manage cash handling procedures
  • Prepare and submit sales reports and other business metrics to management
  • Identify and resolve customer complaints and issues in a timely and professional manner
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a retail management role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills


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