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Automotive Service Consultant

2 months ago

Bridgewater, Nova Scotia, Canada O'Regan's Automotive Group Full time

At O'Regan's Automotive Group, we prioritize the health and safety of our staff, clients, and community. Our facilities are spacious and immaculate, and we have excellent leadership. We are one of Canada's 50 Best Managed Companies and strive to be Canada's premier automotive needs provider. We are seeking an experienced and motivated Service Advisor to join our team in Bridgewater.

Key Qualifications:

  • Excellent customer service skills
  • Computer literacy
  • Strong rapport building skills
  • Well-organized and reliable with a good work ethic and positive attitude
  • Automotive service consulting experience required

Responsibilities:

  • Greet customers in a timely and friendly manner, obtaining vehicle information
  • Document customer vehicle problems accurately and clearly
  • Refer to service history, inspect vehicles, and recommend additional required services
  • Provide a complete and accurate written cost estimate for labor and parts
  • Contact customers regarding any changes in the estimate or promised time, explaining cost and time requirements in detail
  • Keep service department forms, menus, and pricing guides up-to-date
  • Maintain high customer satisfaction standards

What We Offer:

  • Job-specific training
  • Competitive compensation
  • Comprehensive benefits package
  • Group RSP matching program
  • Employee assistance program

If you are a hardworking professional with excellent customer service skills and good automotive industry knowledge, we encourage you to apply for this position. We look forward to welcoming you to our team.