Medical Services Plan Document Processing Specialist
3 weeks ago
PBC Solutions is seeking a highly skilled Medical Services Plan Document Processing Specialist to join our team at our Greater Victoria office.
About PBC Solutions
PBC Solutions Ltd. was created in 2022 as a wholly owned subsidiary of PBC Health Benefits Society, a leading health benefits provider in BC. Our mandate is to design, transform, and deliver benefits and claims administration services for governments and large organizations.
Since 2023, PBC Solutions has administered and led the transformation and digitization of Health Insurance BC Services (HIBC) on behalf of the BC Ministry of Health. HIBC Services administers medically-necessary insured doctor and hospital services through the Medical Services Plan (MSP) and drug coverage through the PharmaCare and Fair PharmaCare programs.
Job SummaryThis position processes applications and forms related to Medical Services Plan and Fair PharmaCare enrolment, requiring intermediate knowledge of MSP processes and policies. The successful candidate will validate information provided through imaging software and other resources, entering it into our enrolment system as deemed appropriate by policies and procedures.
Key Responsibilities- Process complex higher-residency level documents provided by the public.
- Validate information and documentation provided by the public, reject or accept applications and requests as appropriate.
- Apply MSP/PharmaCare procedures and policies to the form/correspondence being processed, updating our enrolment systems accordingly.
- Release personal information to 3rd Party Requesters.
- Meet KPIs to provide excellent customer service.
- Correspond with the public to explain policy decisions and seek or provide information.
- Resolve escalations from other departments (Call Tickets).
- Participate in additional projects and initiatives assigned to Document Operations.
- Provide intermittent peer-to-peer mentorship/training as required.
- Work independently and find answers to questions independently, prioritizing and being flexible to change.
- High school diploma or GED equivalent, required, may be subject to standardized testing.
- Minimum of one year's experience in a data entry environment.
- Proficiency in basic computer skills in a Windows environment, including MS Office Suite and ability to operate standard office equipment.
- Preferred intermediate knowledge of Medical Services Plan policies and procedures.
- Preferred Certification in Level 1 Document Processing.
We offer a robust health and dental benefits plan, with flexible options to meet your and your family's needs. We also offer a Defined Benefit Pension Plan (PSPP) for all eligible employees.
We strive to create a workplace where everyone feels valued and empowered to freely participate and contribute, regardless of race, ethnicity, gender or gender identity, sexual orientation, religion, ability, education level, parental status, or socioeconomic status.
PBC Solutions is an equal opportunity employer and welcomes applications from all qualified candidates.
To request an accommodation in completing this application, pre-employment testing, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to hr@pbcsolutions.ca
-
Saanichton, British Columbia, Canada PBC Solutions Full timeJob Title: Medical Services Plan Document Processing SpecialistPBC Solutions is seeking a highly skilled and detail-oriented Medical Services Plan Document Processing Specialist to join our team at our Greater Victoria office.About PBC SolutionsPBC Solutions Ltd. was created in 2022 as a wholly owned subsidiary of PBC Health Benefits Society, a leading...
-
Saanichton, British Columbia, Canada PBC Solutions Full timeJob Title: Medical Services Plan Document Processing SpecialistPBC Solutions is seeking a highly skilled and detail-oriented Medical Services Plan Document Processing Specialist to join our team at our Greater Victoria office.About PBC SolutionsPBC Solutions Ltd. was created in 2022 as a wholly owned subsidiary of PBC Health Benefits Society, a leading...
-
Saanichton, British Columbia, Canada PBC Solutions Full timeJob Title: Medical Services Plan Document Processing Clerk Level 2PBC Solutions is seeking a highly skilled and detail-oriented Document Processing Clerk Level 2 to join our team at our Greater Victoria office. As a key member of our Document Operations team, you will play a critical role in processing applications and forms related to Medical Services Plan...
-
Saanichton, British Columbia, Canada PBC Solutions Full timeJob Title: Medical Services Plan Document Processing Clerk Level 2PBC Solutions is seeking a highly skilled and detail-oriented Document Processing Clerk Level 2 to join our team at our Greater Victoria office. As a key member of our Document Operations team, you will play a critical role in processing applications and forms related to Medical Services Plan...
-
Saanichton, British Columbia, Canada PBC Solutions Full timeAbout the RolePBC Solutions is seeking a highly skilled Document Processing Clerk Level 2 to join our team at our Greater Victoria office. As a key member of our Document Operations team, you will play a critical role in processing applications and forms related to Medical Services Plan and Fair PharmaCare enrolment.Key ResponsibilitiesProcess complex...
-
Saanichton, British Columbia, Canada PBC Solutions Full timeAbout the RolePBC Solutions is seeking a highly skilled Document Processing Clerk Level 2 to join our team at our Greater Victoria office. As a key member of our Document Operations team, you will play a critical role in processing applications and forms related to Medical Services Plan and Fair PharmaCare enrolment.Key ResponsibilitiesProcess complex...
-
Document Control Specialist
2 weeks ago
Saanichton, British Columbia, Canada Benson Cabinetry & Millwork Full timeBenson Cabinetry & Millwork is seeking a skilled Document Control Specialist to join our team. As a key member of our records management team, you will be responsible for ensuring the accuracy and integrity of our documents and records.The ideal candidate will have a strong background in document control and records management, with experience in...
-
Document Management Specialist
2 weeks ago
Saanichton, British Columbia, Canada Benson Cabinetry & Millwork Full timeJob Summary: We are seeking a highly organized and detail-oriented Document Management Specialist to join our team at Benson Cabinetry & Millwork. As a key member of our administrative team, you will be responsible for managing and maintaining our document inventory, ensuring accurate classification and metadata coding, and providing exceptional support to...
-
Document Control Specialist
3 weeks ago
Saanichton, British Columbia, Canada Benson Cabinetry & Millwork Full timeJob SummaryWe are seeking a highly organized and detail-oriented Document Control Specialist to join our team at Benson Cabinetry & Millwork. In this role, you will be responsible for maintaining accurate and up-to-date records, developing document inventories, and compiling statistics and reports on activities within records management services.Key...
-
Document Control Specialist
3 weeks ago
Saanichton, British Columbia, Canada Benson Cabinetry & Millwork Full timeBenson Cabinetry & Millwork is seeking a skilled Document Control Specialist to join our team. As a key member of our records management team, you will be responsible for assigning classification and metadata codes to records, developing document inventories, and compiling statistics and reports on activities within records management services.The ideal...
-
Document Control Specialist
1 month ago
Saanichton, British Columbia, Canada Benson Cabinetry & Millwork Full timeJob Title: Document TechnicianBenson Cabinetry & Millwork is seeking a detail-oriented Document Technician to join our team. As a Document Technician, you will be responsible for assigning classification and metadata codes to records, developing document inventories, and compiling statistics and reports on activities within records management services.Key...
-
Document Control Specialist
1 month ago
Saanichton, British Columbia, Canada Benson Cabinetry & Millwork Full timeJob Title: Document TechnicianBenson Cabinetry & Millwork is seeking a detail-oriented Document Technician to join our team. As a Document Technician, you will be responsible for assigning classification and metadata codes to records, developing document inventories, and compiling statistics and reports on activities within records management services.Key...
-
Document Control Specialist
1 month ago
Saanichton, British Columbia, Canada Benson Cabinetry & Millwork Full timeJob Title: Document TechnicianBenson Cabinetry & Millwork is seeking a detail-oriented Document Technician to join our team. As a Document Technician, you will be responsible for assigning classification and metadata codes to records, developing document inventories, and compiling statistics and reports on activities within records management services.Key...
-
Document Control Specialist
1 month ago
Saanichton, British Columbia, Canada Benson Cabinetry & Millwork Full timeJob Title: Document TechnicianBenson Cabinetry & Millwork is seeking a detail-oriented Document Technician to join our team. As a Document Technician, you will be responsible for assigning classification and metadata codes to records, developing document inventories, and compiling statistics and reports on activities within records management services.Key...
-
Document Control Specialist
3 weeks ago
Saanichton, British Columbia, Canada Benson Cabinetry & Millwork Full timeJob Title: Document TechnicianBenson Cabinetry & Millwork is seeking a detail-oriented Document Technician to join our team. As a key member of our records management team, you will be responsible for ensuring the accuracy and integrity of our document inventory.Key Responsibilities:Assign classification and metadata codes to records to ensure accurate and...
-
Document Control Specialist
1 month ago
Saanichton, British Columbia, Canada Benson Cabinetry & Millwork Full timeJob Title: Document TechnicianWe are seeking a detail-oriented and organized Document Technician to join our team at Benson Cabinetry & Millwork. As a Document Technician, you will be responsible for assigning classification and metadata codes to records, developing document inventories, and compiling statistics and reports on activities within records...
-
Document Control Specialist
1 month ago
Saanichton, British Columbia, Canada Benson Cabinetry & Millwork Full timeJob Title: Document TechnicianWe are seeking a detail-oriented and organized Document Technician to join our team at Benson Cabinetry & Millwork. As a Document Technician, you will be responsible for assigning classification and metadata codes to records, developing document inventories, and compiling statistics and reports on activities within records...
-
Document Control Specialist
1 month ago
Saanichton, British Columbia, Canada Benson Cabinetry & Millwork Full timeJob Title: Document TechnicianBenson Cabinetry & Millwork is seeking a detail-oriented Document Technician to join our team. As a Document Technician, you will be responsible for assigning classification and metadata codes to records, developing document inventories, and compiling statistics and reports on activities within records management services.Key...
-
Document Control Specialist
1 month ago
Saanichton, British Columbia, Canada Benson Cabinetry & Millwork Full timeJob Title: Document TechnicianBenson Cabinetry & Millwork is seeking a detail-oriented Document Technician to join our team. As a Document Technician, you will be responsible for assigning classification and metadata codes to records, developing document inventories, and compiling statistics and reports on activities within records management services.Key...
-
Document Control Specialist
3 weeks ago
Saanichton, British Columbia, Canada Benson Cabinetry & Millwork Full timeJob SummaryWe are seeking a skilled Document Technician to join our team at Benson Cabinetry & Millwork. As a key member of our records management team, you will be responsible for ensuring the accuracy and integrity of our document inventory.Key ResponsibilitiesAssign classification and metadata codes to records to ensure accurate and efficient...
