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International Billing Operations Manager

1 week ago

Toronto, Ontario, Canada Twilio Full time
Job Description
  • Lead and supervise an international team of analysts in order management and billing operations.
  • Respond to or provide resolutions for internal and external customer inquiries in a timely manner.
  • Review validation of customer contracts across multiple systems to ensure accuracy of financial data.
  • Execute and own SOX compliant month end reconciliations over billing and provisioning.
  • Support quarterly and annual inquiries, requests, and activities originating from our external and internal auditors and tax consultants.