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Sales and Customer Experience Expert

1 week ago

Toronto, Ontario, Canada 6ix Management Inc. Full time

We are seeking a talented individual to join our team as a Customer Service Representative - Telecommunications at 6ix Management Inc.

The ideal candidate will possess a passion for customer service and helping people find the right solutions.

They will be able to handle inquiries, troubleshoot issues, and de-escalate concerns professionally.

Key Responsibilities
  1. Foster strong relationships with customers through effective communication and problem-solving skills.
  2. Provide expert guidance on Rogers' products and services to ensure customers get the most out of their services.
  3. Efficiently resolve customer concerns and issues in a timely manner.
  4. Collaborate with internal teams to ensure seamless customer experiences.
  5. Stay up-to-date with product knowledge and training to deliver exceptional service.