Service Support Assistant

1 week ago

Taber, Canada Western Tractor Company Inc. Full time

We are seeking a highly skilled and detail-oriented Service Support Assistant to join our team at Western Tractor Company Inc. As a Service Support Assistant, you will play a crucial role in maintaining the highest level of customer satisfaction by ensuring our equipment is presented in pristine condition.

Key Responsibilities:
  • Wash and Detail Equipment: Thoroughly clean the interior and exterior of agriculture and turf equipment, maintaining a steady flow of equipment through the wash bay.
  • Inspect Equipment: Perform inspections on washed equipment to maintain high-quality standards.
  • General Maintenance: Perform general cleaning and maintenance for the shop, building, and yard.
  • Wash Bay: Keep the wash bay clean and organized, including cleaning tools and equipment after each use.
  • Pick Up and Deliver Equipment: Transport equipment to and from the shop as required.
  • Team Support: Provide assistance to the Shop Foreman and Service Technicians when needed.
Requirements:
  • Education: High school diploma or equivalent GED.
  • Experience: Detailing experience with the ability to operate equipment including a commercial pressure washer and other hand/power tools. Previous experience with farm equipment is an asset.
  • Technical Skills: Basic computer skills with experience using Microsoft Office Suite.
  • Physical Capability: Ability to lift, carry, push, pull up to 50 lbs with long periods of standing and walking.
  • Soft Skills: Ability to work independently with a high attention to detail, adaptable with excellent time management skills, and a team player with a positive attitude and willingness to help others.
  • Valid Driver's License: Required for operating equipment and occasional service deliveries and pick-ups.
Benefits:
  • Training and Development: We invest in our team's growth and development, providing comprehensive training and development opportunities.
  • Paid Time Off: Enjoy paid time off, starting at 3 weeks in your first year of employment, to maintain a healthy work-life balance.
  • Sponsorship: Take advantage of our sponsorship opportunities to hone your skills and accumulate on-the-job hours and experience toward your Apprenticeship.
  • Benefits: We offer a comprehensive health benefits package, including life insurance, disability insurance, critical illness, accidental death & dismemberment, extended health, dental, prescription drug coverage, and an employee and family assistance program.
  • Retirement: Plan for your retirement by participating in our employer-matched Registered Retirement Savings Plan.
  • Compensation: Enjoy a competitive compensation scale, incentive programs, and opportunities for advancement.
  • Equipment: We supply the equipment and technology needed to excel in your role, including an annual boot and tool allowance.

Join our team in revolutionizing the future of agriculture, where your skills have a direct impact on the success of farmers and the sustainability of our industry.

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