Healthcare Operations Coordinator

2 days ago


Calgary, Alberta, Canada Lifemark Full time

Lifemark Health Group

The Healthcare Operations Coordinator is a vital role that plays a key part in ensuring the smooth day-to-day operations of our clinic. As a member of our team, you will be responsible for providing exceptional administrative support and coordinating activities with patients, staff, funders, and referral sources.

Key responsibilities include:

  • Answering telephone calls, greeting patients and visitors, and providing excellent customer service for all questions or concerns.
  • Coordinating detailed and accurate intake of information on patient visits to the clinic and throughout their treatment plan.
  • Assisting patients with completing paperwork at the clinic to avoid errors and inaccurate information.
  • Maintaining accurate records and coordinating scheduling of patient appointments.
  • Collecting payments at time of service and processing invoicing and billing.
  • Tracking coverage for all funding streams to ensure approval.
  • Providing administrative support to the Healthcare Operations Manager and Clinic Director.

Requirements

  • High School Diploma, G.E.D., or equivalent.
  • Excellent customer service skills and telephone etiquette.
  • Strong organizational skills and ability to prioritize and multi-task.
  • Excellent communication (verbal/written) and interpersonal skills.
  • Strong computer and data entry skills.
  • Flexible and adaptable to change.

About Lifemark Health Group

We are an organization that values diversity and inclusion. We welcome applications from individuals with disabilities and offer accommodations upon request during the selection process. If you are looking for a rewarding career in healthcare administration, we encourage you to apply today.



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