Customer Service Expert for Unique Travel Experiences

1 week ago


Saskatoon, Saskatchewan, Canada Connection Custom Travel Inc Full time

We are a rapidly growing travel agency specializing in organizing unique trips and unforgettable experiences for clients worldwide. Our office is located in Saskatoon, Canada, and we strive to provide top-notch service and a personalized approach to each client, helping them turn their travel dreams into reality.



Key Responsibilities:


  • Receiving and serving clients at the office entrance, welcoming guests, and providing information about our services.
  • Managing phone calls and email correspondence, handling client inquiries, and directing them to appropriate specialists.
  • Organizing and coordinating meetings and consultations for clients with travel consultants.
  • Maintaining documentation and managing client records in the CRM system.
  • Handling bookings for tours, flights, hotels, and other services, ensuring accuracy and timeliness of all operations.
  • Maintaining order in the workspace and ensuring a comfortable atmosphere for clients and employees.
  • Assisting in the preparation of marketing materials and supporting administrative tasks as needed.
  • Collecting and analyzing customer feedback to improve the quality of provided services.


Requirements:


  • Experience as a receptionist or in customer service for at least 1 year, preferably in the travel industry.
  • Excellent communication skills and the ability to interact with different categories of clients.
  • Proficiency in English at least upper-intermediate level for effective communication with international clients. Knowledge of French is an advantage.
  • Organization and attention to detail, ability to manage time effectively and multitask.
  • Experience with CRM systems and office software (Microsoft Office, Google Workspace).
  • Ability to work in a team and maintain a positive work atmosphere.
  • Flexibility and adaptability in a dynamic work environment.
  • Higher education in tourism, hospitality, or related fields is an advantage.


We Offer:


  • Competitive salary and a bonus system based on performance.
  • Opportunities for professional growth and development in a successful travel agency.
  • Training and development programs to enhance skills and acquire new abilities.
  • Friendly team and supportive work atmosphere.
  • Social package, including medical insurance, paid vacation, and other benefits.
  • Flexible work schedule and the possibility of partial remote work.


Job Details:

Job types: Full-time, Part-time



Pay: From $18.00 per hour



Benefits:




  • Company pension
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Store discount
  • Vision care
  • Wellness program


Schedule:



8 hour shift



Monday to Friday



Weekends as needed



Education:



Secondary school (preferred)



Experience:



Front desk: 1 year (preferred)



Administrative experience: 1 year (preferred)



Work location: In person



  • Saskatoon, Saskatchewan, Canada Connection Custom Travel Inc Full time

    We are seeking a highly organized and friendly Receptionist to join our team at Connection Custom Travel Inc. Our office is located in Saskatoon, Canada, and we strive to provide top-notch service and a personalized approach to each client.Responsibilities:Welcoming guests and providing information about our services.Managing phone calls and email...

  • Beauty Advisor

    1 month ago


    Saskatoon, Saskatchewan, Canada Hudson's Bay Full time

    About the Role:We are seeking a skilled Beauty Advisor to join our team at Hudson's Bay. As a Beauty Advisor, you will be responsible for providing exceptional customer service and promoting our beauty products to customers.Key Responsibilities:Initiate service consultations by asking open-ended questions to learn customers' preferences and needs.Build...


  • Saskatoon, Saskatchewan, Canada Scotiabank Full time

    Role OverviewAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, providing exceptional service to our customers and helping them achieve their financial goals. Your primary focus will be to deliver a proactive and personalized experience, connecting with customers in a relatable way and building strong relationships.Key...


  • Saskatoon, Saskatchewan, Canada ENDEAR NAILS SPA MASSAGE Full time

    Job Title: Beauty Salon Receptionist - Customer Service ExpertAbout the Role:We are seeking a highly skilled and experienced Beauty Salon Receptionist to join our team at ENDEAR NAILS SPA MASSAGE. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless and enjoyable...


  • Saskatoon, Saskatchewan, Canada AFL Full time

    About UsAmerica Fujikura Limited (AFL) is a leading provider of telecommunications services, specializing in network technology, quality, safety, and customer satisfaction.Job DescriptionWe are seeking an experienced Field Service Manager to lead our team of Field Service Technicians. As the ideal candidate, you will have a proven track record of delivering...


  • Saskatoon, Saskatchewan, Canada Savers Value Village Full time

    About UsSavers / Value Village is a leading thrift operator in the US, Canada, and Australia. Our mission is to champion reuse and inspire a second-hand culture.We operate over 300 stores across North America and employ over 22,000 team members. Our brands include Savers (US), 2nd Ave (US), Value Village (US and Canada), Unique (US), Village des Valeurs...

  • Product Specialist

    1 month ago


    Saskatoon, Saskatchewan, Canada Skechers Canada Full time

    About the Role:The Skechers Product Specialist is a key member of our retail team, responsible for delivering an exceptional customer experience. As a Product Specialist, you will be the face of our brand, providing expert knowledge and guidance to customers to help them find the perfect Skechers product.Main Responsibilities:- Provide outstanding customer...


  • Saskatoon, Saskatchewan, Canada Denny's Full time

    Be Part of a Dynamic Service TeamWe are seeking a positive and enthusiastic Server to join our team at Denny's Canada in Saskatoon. As a key member of our service team, you will have the opportunity to create an outstanding experience for every guest that walks through our doors.With many responsibilities including taking orders, serving food, and ensuring...


  • Saskatoon, Saskatchewan, Canada Mac Neil's Your Independent Grocer Full time

    About the RoleWe are seeking a skilled Retail Sales Associate to join our team at Mac Neil's Your Independent Grocer. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Job DescriptionOperate computerized inventory record keeping and...


  • Saskatoon, Saskatchewan, Canada Charlotte Tilbury Beauty Ltd Full time

    We are seeking a skilled Freelance Brand Expert to join our team at Charlotte Tilbury Beauty Ltd. As a key member of our elite team, you will be responsible for promoting and creating makeup magic in-store, always representing the ethos, products, and image of our brand.Your primary objective will be to drive business in-store through exceptional makeup...


  • Saskatoon, Saskatchewan, Canada Great Clips Full time

    Discover a rewarding career as a hairstylist with Great Clips, the world's largest salon brand. With a passion for building genuine connections and delivering exceptional haircuts, you'll thrive in our fast-paced and dynamic environment.Salary and BenefitsWe offer a competitive hourly wage, plus tips, to ensure your financial stability and success.Our salons...


  • Saskatoon, Saskatchewan, Canada SKYROCK CONSULTING SERVICE INC. Full time

    About the RoleAt SKYROCK CONSULTING SERVICE INC., we are seeking an experienced Technical Expert in Web Development to join our team. This is a permanent position with a competitive salary of $85,000 per year.


  • Saskatoon, Saskatchewan, Canada Savers Full time

    About UsSavers is a leading thrift store operator in North America, dedicated to reducing waste and promoting sustainability. Our mission is to champion reuse and inspire a future where second-hand becomes second nature.Our BrandsWe operate under various brands, including Savers, Value Village, Unique, and Village des Valeurs. With over 300 stores across the...


  • Saskatoon, Saskatchewan, Canada Nutrien Full time

    Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We're guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We're creating an inclusive...


  • Saskatoon, Saskatchewan, Canada Bell Canada Full time

    Customer Experience RepresentativeAt Bell Canada, we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a key role in helping customers find the right products and services to meet their needs.Responsibilities:Provide exceptional customer service and supportHelp customers understand our products...


  • Saskatoon, Saskatchewan, Canada FFUN Group Full time

    Service Advisor OpportunitySaskatoon, SaskatchewanWe're seeking an exceptional Service Advisor to join our team at FFUN Motorsports Saskatoon. As the primary point of contact between customers and service technicians, you'll play a crucial role in delivering an outstanding customer experience.Key Responsibilities:Greet customers, inspect their vehicles, and...

  • Service Advisor

    2 weeks ago


    Saskatoon, Saskatchewan, Canada FFUN Group Full time

    FFUN GroupWe are seeking a highly skilled Service Advisor to join our team at FFUN Motorsports Saskatoon.About the Role:As a Service Advisor, you will be the primary point of contact for our customers, providing exceptional customer service and ensuring their vehicle is serviced efficiently and effectively.You will schedule appointments, advise customers on...


  • Saskatoon, Saskatchewan, Canada beBee Professionals Full time $35,000 - $45,000

    Customer Service RepresentativeWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Saskatoon, Canada.Key Responsibilities:Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.Resolve customer complaints in a professional...

  • Service Advisor

    2 weeks ago


    Saskatoon, Saskatchewan, Canada FFUN Group Full time

    Discover the thrill of delivering top-notch customer service as a Service Advisor at FFUN Motorsports Saskatoon.Salary: $60,000 - $80,000 per yearAbout Us:We're a dynamic team passionate about providing an unforgettable experience for our customers. As a Service Advisor, you'll be the primary point of contact between our clients and service technicians,...


  • Saskatoon, Saskatchewan, Canada London Drugs Limited Full time

    Service Specialist Job DescriptionWe are seeking a Service Specialist to provide exceptional customer service and support in our General Sales area.Key Responsibilities:Assist customers with their shopping experience, addressing any questions or concerns they may have.Monitor cashier coverage and maintain front-end supplies to ensure a seamless customer...