Food Service Supervisor

3 hours ago

Comox, Canada A&W Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at A&W. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Supervise and Coordinate Activities: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that they are equipped to provide excellent service to our customers.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Hire and Manage Staff: Hire and manage food service staff, ensuring that we have a skilled and motivated team to deliver exceptional service.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Budgeting and Cost Estimation: Prepare budget and cost estimates, ensuring that we are operating within our financial means.
  • Customer Service: Address customers' complaints or concerns, providing a positive experience for all customers.
  • Record Keeping: Maintain records of stock, repairs, sales, and wastage, ensuring that we have accurate data to inform our business decisions.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Language: English.
Work Environment:

Fast-paced environment with a focus on providing exceptional customer service.

Personal Suitability:
  • Reliability: A strong sense of reliability and accountability.
Support for Persons with Disabilities:
  • Physical Accessibility: Provides physical accessibility accommodations, such as ramps and elevators.
  • Visual Accessibility: Provides visual accessibility accommodations, such as braille and screen readers.
  • Auditory Accessibility: Provides auditory accessibility accommodations, such as transcription software and teletypewriters.
  • Participation in Disability Programs: Participates in government or community programs that support persons with disabilities.
Support for Newcomers and Refugees:
  • Participation in Newcomer Programs: Participates in government or community programs that support newcomers and refugees.
  • Settlement Support: Assists with immediate settlement needs, such as housing and transportation.
  • Language Training: Facilitates access to language training and skills training.
  • Credential Recognition: Supports newcomers and refugees with foreign credential recognition.
Support for Youth:
  • Participation in Youth Programs: Participates in government or community programs that support youth employment.
  • On-the-Job Training: Offers on-the-job training tailored to youth.
  • Mentorship: Offers mentorship, coaching, and networking opportunities for youth.
Support for Veterans:
  • Participation in Veteran Programs: Participates in government or community programs that support Veterans.
  • Mentorship: Offers mentorship, coaching, and networking opportunities for Veterans.
Support for Indigenous People:
  • Participation in Indigenous Programs: Participates in government or community programs that support Indigenous people.
  • Mentorship: Offers mentorship, coaching, and networking opportunities for Indigenous workers.
Support for Mature Workers:
  • Participation in Mature Worker Programs: Participates in government or community programs that support mature workers.
  • Hiring Policies: Applies hiring policies that discourage age discrimination.
  • Mentorship: Offers mentorship, coaching, and networking opportunities for mature workers.
Support for Visible Minorities:
  • Participation in Visible Minority Programs: Participates in government or community programs that support members of visible minorities.
  • Hiring Policies: Applies hiring policies that discourage discrimination against members of visible minorities.
  • Mentorship: Offers mentorship programs that pair members of visible minorities with experienced employees.

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