Account Manager I

2 weeks ago

Mississauga, Ontario, Canada InComm Payments Full time
About InComm Payments

InComm Payments is a leading innovator in the payment industry, with over 30 years of experience and a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and have a network of over 525,000 points of retail distribution, demonstrating our industry expertise.

Our Mission

We work with the most recognized and valued brands in the world, and are partnered with most of the world's leading merchants. Our focus is on our people and their growth, and we strive to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do.

About This Opportunity

We are seeking an Account Manager I to join our Retail Team. The role of the Account Manager I is to develop and execute strategic sales and marketing plans for named accounts. The ideal candidate will build relationships and develop programs to optimize revenue and profitability of our retail prepaid programs.

Responsibilities
  • Develop and execute strategic sales and marketing plans for named accounts
  • Build relationships and develop programs to optimize revenue and profitability of our retail prepaid programs
  • Conduct category business reviews to discuss the state of the business, industry and channel trends, key business drivers, and incremental opportunities
  • Use fact-based selling to build business plans and develop new lines of business within existing clients
  • Proactively identify opportunities and call out potential risks or threats to the business
  • Work in partnership with other internal departments and accounts to launch new products, develop marketing plans, and ensure all project timelines and initiatives are achieved
  • Coordinate and communicate plans and activities with others to ensure a coordinated work effort and team approach
  • Understand InComm's technological roadmap and work closely with the accounts' key decision makers to roll it out
  • Manage a portfolio of merchant accounts
  • Conduct internal/client-facing Quarterly Business Reviews and future planning
  • Meet InComm's company and divisional goals for customer retention and growth
Qualifications
  • Experience in managing retail accounts, preferably in the CPG or prepaid/gift card industry
  • Proven ability to create and implement strategic plans
  • Demonstrated ability to grow account revenue through activities such as product expansion, promotional opportunities, or program implementations
  • Experience analyzing sales reports and identifying trends
  • Comfortable learning new technology/product lines in a highly innovative environment
  • Excellent presentation and negotiation skills
  • Proven ability to organize and prioritize a heavy workload while meeting deadlines
  • Must be driven to identify and exceed customer needs and expectations
  • Ability to listen attentively, respond effectively, and resolve issues in a timely manner
  • Aptitude for thinking and acting on a strategic and tactical level
  • Proficiency in Microsoft Office software with emphasis on Excel and PowerPoint
  • 3-5 years of relevant experience
  • Superior relationship management skills, including the ability to engage in strategic conversations with all levels of management
  • Some travel required (10-15%); valid driver's license
  • Must reside in Ontario

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