Business Systems Consultant
4 weeks ago
About the Role
Sun Life is seeking a highly skilled Business Systems Consultant to join our Finance Data Processing platform. As a key member of our team, you will play a vital role in driving the alignment between our business operations and information technology strategies.
Key Responsibilities
- Collaborate with stakeholders across the Finance department to elicit, define, and develop strategic deliverables for complex initiatives.
- Lead and facilitate business requirements gathering sessions to ensure comprehensive understanding and alignment.
- Work closely with your team to elicit, define, and prioritize requirements in Agile backlogs, ensuring alignment with business objectives and user needs.
- Engage in iterative and incremental development cycles, actively participating in Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives to ensure successful delivery and continuous improvement.
- Apply Agile principles and practices to support the bridge between business operations and IT, ensuring effective communication and alignment between stakeholders.
- Provide expert technical guidance within your domain to address and anticipate business implications resulting from organizational changes and technological advancements.
- Conduct in-depth analysis of business processes, systems, and data to identify opportunities for improvement, optimization, and innovation.
- Develop and present comprehensive recommendations and options to address and resolve complex business challenges, leveraging your expertise and industry best practices.
- Lead the identification and mitigation of risks, ensuring the creation and management of application risk assessments, and conducting risk-based testing activities.
- Collaborate with cross-functional teams to document business processes, contribute to user documentation, provide training, and support application rollout.
- Partner with users, peers, external vendors, and leadership teams to plan, develop, implement, and support transformative applications and systems.
- Review high-level designs, test strategies, and test plans to ensure alignment with strategic objectives and overall requirements.
- Drive process improvements by collaborating with business partners, external vendors, coworkers, and leadership teams, leveraging your expertise and industry insights.
- Effectively triage business requests, gathering estimates for new work, and facilitating regular huddles to track, prioritize, and allocate resources efficiently.
- Identify critical gaps, documenting comprehensive proposals, and presenting effective strategies to manage complex interdependencies.
- Employ appropriate approaches, questioning techniques, and active listening to elicit information, clarify expectations, challenge assumptions, and recommend innovative alternatives to overcome challenges.
Requirements
- Experience in Agile ways of working and a strong drive to learn and adapt to emerging methodologies and practices.
- BS/BA degree or equivalent experience.
- 5+ years of progressive experience as a Business Analyst/Business Systems Analyst or similar roles, demonstrating increased responsibilities and leadership.
- Demonstrated experience in Agile methodologies, such as Scrum or Kanban, with a strong understanding of Agile principles, practices, and ceremonies.
- Ability to adapt quickly to changing requirements and priorities, leveraging Agile frameworks to pivot and deliver value iteratively.
- Experience working in cross-functional Agile teams, collaborating closely with developers, testers, and other stakeholders to drive successful project outcomes.
- Extensive knowledge of the financial services industry and data processing including a deep understanding of relevant business processes, systems, and capabilities.
- Proficiency in privacy, compliance, control, and security requirements within the financial sector.
- Passionate about client satisfaction, technology advancements, and the transformative impact of emerging/disruptive technologies.
- In-depth knowledge of systems integration management methodologies, processes, and techniques.
- Commitment to authenticity, bringing your genuine self to work each day and dedicating your energy to delivering exceptional results.
- Exceptional problem-solving skills, demonstrated by your ability to analyze complex challenges, identify root causes, and develop innovative solutions.
- Strong interpersonal and relationship-building skills, enabling effective collaboration and communication with technical and business stakeholders at all levels.
- Commitment to honest and transparent communication, fostering a culture of trust and openness.
- Entrepreneurial spirit and a willingness to take calculated risks, embrace failures as learning opportunities, and drive innovation within the organization.
- A delivery-oriented mindset, with a strong commitment to going the extra mile to ensure client satisfaction and project success.
- Openness to actively listen, collaborate with curiosity, and respect, and promote a diverse and inclusive work environment.
What's in it for you?
- We're honored to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work Canada.
- Wellness programs that support the three pillars of your health – mental, physical, and financial.
- The opportunity to move along a variety of career paths with amazing networking potential.
- Flexible Benefits from the day you join to meet the needs of you and your family.
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