Retail Team Lead

6 days ago


Guelph, Ontario, Canada Groupe TVA Full time
About Groupe TVA

Groupe TVA is a leading media and telecommunications company in Canada, dedicated to innovation and customer satisfaction. As a Retail Team Lead at Groupe TVA, you will be part of a dynamic team that strives to deliver exceptional experiences to our customers.

Job Description

We are seeking a highly motivated and results-driven individual to join our team as a Retail Team Lead. In this role, you will be responsible for supervising retail operations, driving sales performance, and providing outstanding customer service. You will work closely with the Store Manager to ensure the smooth execution of store operations, including inventory management, banking, merchandising, and sales processing.

Your primary focus will be on meeting personal targets while driving peers to achieve store goals through effective mentoring and training. You will also be responsible for selling merchandise, processing payments, and ensuring accurate cash management practices are followed by Retail Specialists on shift.

In addition, you will lead by example in ensuring that all standard operating policies, processes, and procedures are being adhered to in the absence of the Store Manager. Your strong communication skills will enable you to regularly update team members on sales progress and initiatives.

Required Skills and Qualifications
  • Minimum of 1-2 years of progressive Retail Sales experience
  • Previous experience in the wireless industry is an asset
  • A positive demeanor and a commitment to improvement that leads to outstanding customer experiences
  • Ability to provide constructive feedback to peers
  • Availability to work a variety of shifts including evenings, weekends, and statutory holidays
Benefits

Groupe TVA offers a comprehensive benefits package, including customizable health and dental benefits, opportunities for company-matched pension, and access to our wellness program. You will also have the opportunity to participate in projects that make an impact and take on challenges that will allow you to surpass yourself.

As a valued member of our team, you will receive ongoing training and development opportunities to help you grow and succeed in your career. Our inclusive workplace culture values diversity and promotes accessibility, creating an environment where each individual can realize their full potential.

Estimated Salary: $60,000 - $80,000 per year
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