Construction Product Specialist
4 days ago
We are seeking a motivated and self-sufficient Customer Service Specialist to join our team at Convoy Supply Ltd. As a key member of our Sudbury location, you will play a crucial role in providing exceptional customer service and contributing to the growth of our fast-paced business.
Responsibilities:
- Process customer transactions, including orders, quotes, and returns.
- C coordinate delivery and/or pickup of customer orders with the operations team.
- Educate customers on various products and their applications.
- Generate, place, and confirm purchase orders with suppliers.
- Receive payment for merchandise or services sold and log sales into the computer.
- Participate in physical inventory of warehouse materials.
Requirements:
- Experience assisting customers with product procurement, preferably in the building supply and/or construction industry.
- Problem-solving skills with the ability to respond quickly and accurately to inquiries.
- Excellent communication skills (both written and oral).
- Decision-making and initiative-taking abilities.
- Strong organizational skills and attention to detail.
- A respectful team player attitude.
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