Optical Sales Associate

3 weeks ago


Sechelt, Canada FYidoctors Full time

About the Role:

FYidoctors is seeking a highly skilled and customer-focused Optical Sales Associate to join our team in Sechelt. As a key member of our clinic, you will play a critical role in delivering world-class service to our patients and contributing to our success.

Key Responsibilities:

  • Provide exceptional customer service to patients, ensuring a positive and personalized experience.
  • Assist patients in selecting the best eyewear options for their lifestyle and needs.
  • Interpret optical prescriptions and perform frame and facial measurements to ensure correct fit and positioning of new eyewear.
  • Communicate effectively with patients, colleagues, and other stakeholders to ensure seamless service delivery.
  • Manage appointment bookings, prescription printouts, and billing and payments.

Requirements:

  • Previous experience in a customer-facing, preferably retail environment.
  • Previous optical experience is considered an asset.
  • Passionate about customer service and delivering exceptional patient care.
  • A high level of comfort using technology and computers.
  • Excellent communication and interpersonal skills.

About FYidoctors:

FYidoctors is a leading provider of eye care services in Canada and the USA. We are committed to delivering exceptional patient care and creating a positive and supportive work environment for our team members.



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