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E-Commerce Project Manager

2 months ago

Richmond Hill, Ontario, Canada Tidal Commerce Inc. Full time
Company Overview

Tidal Commerce Inc. is a leading provider of e-commerce and technology solutions, delivering innovative and tailored strategies to clients across various industries. Our team of dynamic professionals is dedicated to helping clients achieve their business goals through collaborative and agile approaches.

Role Overview

We are seeking a versatile and experienced E-Commerce and Technology Consultant who will play multiple roles within our team, including project management. This role requires a professional who is adept at managing complex client engagements, gathering and analyzing business requirements, and developing and implementing tailored solutions.

Key Responsibilities
  • Client Engagement
    • Act as a liaison between multiple clients and internal teams to ensure clarity of requirements and delivery of services.
    • Manage communications with stakeholders across various client organizations, adapting strategies and solutions to meet diverse client needs.
  • Project Management
    • Manage and lead tech initiatives from inception to completion, ensuring project goals are met on time and within budget.
    • Employ agile project management methodologies to adapt to changing project requirements and client needs.
  • Requirements Gathering and Analysis
    • Collect, analyze, and document business requirements from multiple clients to ensure a comprehensive understanding of their business needs and challenges.
    • Facilitate workshops and meetings with stakeholders from various client organizations to capture detailed requirements.
  • Solution Design and Implementation
    • Develop tailored solutions that address the specific needs of each client, ensuring compatibility with overall project objectives across different client engagements.
    • Coordinate with technical teams to translate client requirements into functional designs and monitor the implementation process.
  • Quality Assurance and Reporting
    • Oversee the testing and validation of solutions delivered to clients, ensuring they meet agreed-upon standards and client expectations.
    • Prepare and present detailed reports on the progress and outcomes of projects to multiple clients and senior management.
  • Sales and Proposal Activities
    • Participate actively in sales and proposal activities, assembling proposal documents and collecting all relevant information to support business development efforts.
    • Collaborate with sales teams to understand client requirements and help craft persuasive proposals that align with client needs and business goals.
Qualifications
  • Bachelor's degree in Business, Information Technology, or a related field. MBA degree is preferred.
  • Minimum of 3 years of experience in e-commerce, technology consulting, or a related field.
  • Proven experience in project management, particularly with tech initiatives.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple client engagements simultaneously.
  • Proficiency in project management tools and methodologies.
  • Agile certification or experience with agile methodologies is a plus.
  • Familiarity with PowerPoint and Excel is a must, and experience with tools such as Miro and Jira is a plus.
Expectations
  • Ability to work in a fast-paced, dynamic environment.
  • Flexibility to adapt to changing client needs and project requirements.
  • Strong commitment to client satisfaction and delivering high-quality solutions.
  • Collaborative team player who can also work independently when needed.
  • Willingness to take on multiple roles within the team to ensure project success.