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Retail Store Manager

2 months ago

Mississauga, Ontario, Canada The Brick Warehouse Full time
Retail Store Supervisor Job Description

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at The Brick Warehouse. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and coordinate the activities of sales staff, ensuring a high level of customer satisfaction and sales performance.
  • Assign sales workers to duties, ensuring effective use of resources and optimal sales coverage.
  • Hire, train, and develop sales staff, promoting a positive and productive work environment.
  • Manage inventory levels, maintaining accurate records and ensuring timely restocking.
  • Prepare sales reports, analyzing sales data to identify trends and opportunities for growth.
  • Resolve customer complaints and issues, providing exceptional customer service and ensuring customer satisfaction.
Requirements:
  • 1-2 years of retail management experience, preferably in a furniture store environment.
  • Excellent communication and interpersonal skills, with the ability to motivate and lead a team.
  • Strong analytical and problem-solving skills, with the ability to analyze sales data and make informed decisions.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Flexibility to work a variety of shifts, including evenings and weekends.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive training program, ensuring you have the skills and knowledge to succeed in your role.