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Partner Success Strategist

2 weeks ago

Ottawa, Ontario, Canada N-able Technologies Ltd. Full time

What You'll Do

In this role, you will be responsible for building strong relationships with partners to understand their technical needs and provide technical guidance.

Job Description

We are seeking a Partner Success Strategist to join our team. In this role, you will be responsible for driving partner success by providing technical expertise and guidance.

Main Responsibilities:

  • Drive partner success by providing technical expertise and guidance.
  • Collaborate with partners to tackle their technical needs and guide them through creating custom monitoring, automation, and reporting solutions.
  • Provide training and support to both partners and internal teams, ensuring everyone gets the most out of N-able products.

Required Skills and Qualifications:

  • A proactive and curious mindset, always ready to engage with partners and ask the right questions.
  • Strong self-management and customer service skills, ensuring you can handle multiple projects and partner needs.
  • Willingness to travel up to 5-10% of the time.

Benefits:

  • Medical, dental, and vision – for employee, partner, and children.
  • Discounted gym access at several local facilities.
  • Fun-raising opportunities as part of our giving program.