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Software Product Development Manager

2 months ago

Saskatchewan, Canada N. Harris Computer Corporation - CAD Full time

About the Role:

We are seeking a highly skilled Product Manager to lead the development of innovative software solutions for our utility-focused products. As a key member of our team, you will be responsible for driving the product lifecycle management process, from conceptualization to market launch.

Key Responsibilities:

  • Develop and maintain the product roadmap, aligning with market insights, competitive landscape, customer input, and strategic goals.
  • Collaborate with cross-functional teams to define feature sets, prioritize development, and ensure the delivery of superior products.
  • Stay abreast of industry trends and technological advancements to ensure our offerings are cutting-edge and fulfill market demands.
  • Partner with sales to refine product narratives, pricing strategies, and market entry plans.
  • Work with customer success teams to integrate user feedback into product enhancements and monitor engagement and satisfaction levels.
  • Uphold regulatory and industry standards compliance for our utility-focused software products.
  • Establish and monitor KPIs to evaluate product performance and inform decision-making.

Requirements:

  • 3+ years of complex software product management experience.
  • Familiarity with customer care and billing solutions.
  • Energy and utility experience in deregulated markets is highly desirable.
  • Exceptional communication, teamwork, and leadership capabilities.
  • Robust analytical skills and a proven ability to manage projects.
  • Self-starter with the capacity to excel in a fast-paced setting.
  • A successful history of launching and growing software products.
  • Knowledge of SaaS and cloud-based solutions.
  • Openness to travel as business needs dictate.

About Us:

N. Harris Computer Corporation - CAD is a leading provider of mission-critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc., we have become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals.

About Cognera:

Cognera offers proven, cost-effective billing and customer care solutions to enable your organization to meet increasing customer demands and industry requirements. Our billing, business intelligence, and information solutions help Competitive Energy Retailers and Utilities manage complex data.