Order Management Specialist

2 weeks ago


Mississauga, Ontario, Canada SureWerx Full time

Welcome to SureWerx, a world-leading brand in safety innovation We're committed to keeping our customers safe in even the most challenging environments. Our team is dedicated to delivering exceptional service and support, and we're looking for a skilled Customer Service Representative to join us.

About the Job

The Customer Service Representative will be responsible for:

  1. Managing day-to-day sales order input activities.
  2. Providing support to our inside sales team.
  3. Processing sales orders through fax, email, and telephone.
  4. Verifying customer and order information for accuracy.
  5. Contributing to the team by providing inside sales support.
  6. Filing purchase orders daily to ensure compliance with company guidelines.
  7. Maintaining operations by adhering to policies and procedures.
Requirements
  • Proficient in order processing and database systems.
  • Strong attention to detail with a record of accuracy.
  • Excellent time management in fast-paced environments.
  • Able to handle a high volume of order entries.
  • Skilful at multitasking and managing multiple priorities.
  • Positive attitude and sense of humor.
  • Excellent communication skills in English, both written and verbal.
  • Friendly, with strong interpersonal skills and a professional phone manner.
  • Creative and logical problem solver.
  • Effective team player and highly organized.
  • Self-motivated, takes initiative, and works independently.


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