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Technical Services Manager

2 months ago


Calgary, Alberta, Canada PHIBRO ANIMAL HEALTH CORP Full time
Job Title: Technical Services Manager

Phibro Animal Health Corporation is a leading global manufacturer of medicated feed additives, feed ingredients, advanced nutrition solutions, vaccines, and specialty chemicals for various industrial markets.

The Technical Services Manager - Ruminant is a key member of our Sales team based out of our Canada - Saskatchewan site. This role supports the achievement of budgeted corporate and regional sales and gross margin goals by providing technical service, training, and sales support to drive the sales growth of Phibro Animal Health beef and dairy product portfolio.

Key Responsibilities:
  • Develop and provide product, marketing, and technical training for the sales team and our customers.
  • Provide technical support for customers, key influencers, and end users.
  • Participate in the preparation of sales support materials.
  • Participate in the design and implementation of research and demonstration trials to support and expand sales of existing products.
  • Communicate to the sales team and all cross-functional internal colleagues of evolving issues/trends and their potential impact within the beef and relevant agriculture/protein industries.
  • Keep account managers and business director informed of all activities with current and prospective customers, key influencers, and end users through active communication and active CRM usage.
Requirements:
  • Minimum two years of industry experience in technical support role with primary expertise in beef cattle nutrition and management.
  • Familiar with the basic principles of beef and dairy economics and able to make the appropriate connections between product science and business.
  • Demonstrated ability to build and maintain strategic customer relationships and have the versatility to handle multiple priorities and work in a self-directed manner.

Phibro Animal Health Corporation is an equal opportunity employer and welcomes applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status, or any other characteristics protected by law.