Food Service Supervisor

3 weeks ago


Vancouver, British Columbia, Canada Steve's Poke Bar Full time

Steve's Poke Bar is seeking a Food Service Supervisor - Operations Manager to join our team. The ideal candidate will have 1-2 years of experience in the food service industry and a strong understanding of food safety and quality control.

About the Role

We are looking for someone who is able to establish efficient work schedules, supervise and coordinate activities of staff, and train staff in job duties and sanitation procedures. You will also be responsible for estimating ingredient and supplies required for meal preparation, ensuring that food and service meet quality control standards, and addressing customer complaints or concerns.

Key Responsibilities
  • Establish methods to meet work schedules and ensure timely completion of tasks
  • Supervise and co-ordinate activities of staff who prepare and portion food, maintaining a clean and safe work environment
  • Train staff in job duties, sanitation, and safety procedures, ensuring compliance with company policies and regulations
  • Evaluate staff performance and provide constructive feedback to improve productivity and efficiency
  • Estimate ingredient and supplies required for meal preparation, minimizing waste and maximizing profitability
  • Ensure that food and service meet quality control standards, adhering to company standards and regulatory requirements
  • Address customer complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently
  • Maintain accurate records of stock, repairs, sales, and wastage, providing regular reports to management
  • Prepare and submit reports on inventory, labor costs, and customer satisfaction
Requirements
  • High school diploma or equivalent required; post-secondary education an asset
  • 1-2 years of experience in the food service industry, preferably in a supervisory role
  • Strong knowledge of food safety and quality control principles and practices
  • Excellent communication and interpersonal skills, with ability to work effectively with staff and customers
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
Working Conditions

This is a permanent full-time position working 30-40 hours per week. The successful candidate will be required to work a variety of shifts, including evenings and weekends. A combination of sitting, standing, and walking is expected throughout the day.

Benefits
  • Competitive salary: $50,000 - $60,000 per year, depending on experience
  • Free parking available on-site
  • On-site amenities, including a break room and kitchenette
  • Team building opportunities and social events
  • Ongoing training and development opportunities


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