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Care Coordinator

2 months ago


Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time
About the Role

We are seeking a skilled Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access to community services, and engaging with patients, caregivers, and healthcare practitioners.

Key Responsibilities
  • Assess patient care needs and determine eligibility for services
  • Develop individual care and service plans in collaboration with patients and their families
  • Link patients with service providers and coordinate care plan delivery
  • Establish a helping relationship with patients and their families, respecting their values and preferences
  • Balance patient needs with available resources, ensuring effective care delivery
Requirements
  • Membership in good standing with the applicable regulatory body (College of Nurses of Ontario, College of Physiotherapists of Ontario, College of Occupational Therapists of Ontario, Ontario College of Social Workers and Social Service Workers)
  • Recent experience in community health or a related field
  • Knowledge of the healthcare delivery system and community resources
  • Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills
  • Effective time management, prioritization, and organizational skills, with the ability to work independently and collaboratively in a busy multidisciplinary environment
  • Established ability to accurately complete required documentation, reports, and forms
  • A valid driver's license and access to a reliable vehicle
  • Proficient in a Windows environment
Preferred Qualifications
  • Experience working with diverse patient groups, such as multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, and pediatrics
  • Case management experience or recent related community experience
  • Ability to speak French or another second language
What We Offer
  • Attractive comprehensive compensation packages and benefits
  • Hourly wage of $41.29 to $51.13 as per the ONA Collective Agreement
  • Valuable development opportunities
  • Membership in a world-class defined benefit pension plan
About Us

We are Ontario Health atHome, committed to delivering responsive, accessible, integrated, patient-centered care. We partner with patients, caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers, and Ontario Health Teams to provide high-quality care.

We are committed to a culture of equity, inclusion, diversity, and anti-racism, and we welcome applications from all qualified candidates. Accommodations for persons with disabilities are available upon request.