Retail Store Operations Director
7 days ago
Meridia Recruitment Solutions is currently seeking an experienced Retail Store Operations Director to lead their team in Grand Falls, New Brunswick.
As a key member of the retail operations team, you will be responsible for overseeing all aspects of the store's day-to-day activities. The ideal candidate will have a passion for retail, strong leadership skills, and a proven track record of driving sales and managing diverse teams.
The estimated salary for this position is $70,000-$90,000 per year, depending on experience.
Job Responsibilities:
• Manage day-to-day operations of the store, ensuring smooth and efficient functioning with safety and process improvement top of mind.
• Lead and motivate a team of associates to achieve sales targets and deliver excellent customer service.
• Develop and implement strategies to optimize store performance and increase profitability.
• Monitor inventory levels and ensure adequate stock to meet customer demand.
• Maintain high standards of visual merchandising and store presentation.
• Uphold company policies and procedures, ensuring compliance with health and safety regulations.
• Problem solve, evaluate and implement change as required.
• Foster a positive work environment by providing coaching, training, and feedback to staff.
• Handle customer inquiries and resolve issues in a timely and professional manner.
Qualifications:
• Proven experience as a Store Manager or similar managerial role in retail.
• Strong leadership skills with the ability to inspire and motivate a team.
• People leader with strong coaching and mentoring ability.
• Excellent written and verbal communication skills and interpersonal skills.
• Exceptional customer service skills.
• Solid understanding of retail metrics and KPIs.
• Strong understanding of budget and financial management.
• Ability to leverage technology for analysis and management of projects.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Post secondary education will be preferred but is not required.
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