Pest Control Operations Manager

2 weeks ago

Richmond Hill, Ontario, Canada Icon Pest Control Full time

Job Title: Pest Control Operations Manager

Job Summary:

We are seeking a highly skilled and experienced Pest Control Operations Manager to join our team at Icon Pest Control. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our pest control services, ensuring that our customers receive the highest level of service and satisfaction.

Key Responsibilities:

  • Supervise and coordinate the activities of our pest control technicians, ensuring that all tasks are completed efficiently and effectively.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Manage and maintain accurate records of customer interactions, including complaints and feedback.
  • Collaborate with our sales team to identify new business opportunities and develop sales strategies.
  • Ensure that all company policies and procedures are followed, including health and safety regulations.

Requirements:

  • 5+ years of experience in pest control management or a related field.
  • Proven track record of success in customer service and satisfaction.
  • Excellent communication and leadership skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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