Fast Food Restaurant Operations Manager

3 weeks ago


Squamish, Canada McDonalds Squamish, Whistler and Pemberton Full time
Job Description

We are seeking a skilled Fast Food Restaurant Operations Manager to join our team at McDonalds Squamish, Whistler and Pemberton. In this role, you will be responsible for overseeing the daily operations of our restaurants, ensuring excellent customer service, and managing a team of 11-15 employees.

About the Job
  • Work Term: Permanent
  • Work Language: English
  • Hours: 173.33 hours per month
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
Responsibilities
  1. Determine type of services to be offered and implement operational procedures to ensure efficient day-to-day operations.
  2. Budget Management: Responsible for managing budgets and controlling expenses to meet business objectives.
  3. Sales Growth: Develop strategies to increase sales and drive revenue growth.
  4. Employee Engagement: Foster a positive work environment by promoting employee engagement, motivation, and development.
  5. Customer Satisfaction: Ensure high-quality customer service standards are met, and exceed customer expectations whenever possible.
  6. Talent Management: Recruit, train, and develop a high-performing team to achieve business objectives.
Requirements
  • Computer and Technology Knowledge: Proficient in accounting software, electronic cash registers, MS Office suite, and point-of-sale systems.
  • Transportation/Travel Information: Public transportation is available for commuting to work.
  • Work Conditions and Physical Capabilities: Ability to work in a fast-paced environment with tight deadlines, handle heavy loads, and stand for extended periods.
Benefits
  • Competitive Salary: $65,000 - $80,000 per year based on experience
  • Opportunities for Advancement: Career growth opportunities within the company
  • Professional Development: Training and development programs to enhance skills and knowledge


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