IT Business Analyst

4 weeks ago

Montreal, Quebec, Canada Intelcom Express Inc. Full time
Job Title: IT Business Analyst - IT Resilience and Compliance

Intelcom Express Inc. is seeking a highly skilled IT Business Analyst to join our team. As an IT Business Analyst, you will play a crucial role in ensuring the alignment of IT resilience and compliance strategies with business objectives.

Main Responsibilities:
  1. Work closely with the IT team to ensure alignment between IT resilience and compliance strategies and business objectives.
  2. Advising the IT resilience and compliance team on best practices, latest trends and technologies used to support current functional processes.
  3. Documenting key IT resilience and compliance plans, policies, procedures and processes.
  4. Ensuring and aligning compliance with regulations and external vendor requirements.
Qualifications:
  • Bachelor of Commerce degree, Computer Science, Cybersecurity, or related technical field or equivalent practical experience.
  • A minimum of 2 to 3 years of relevant work experience in an IT business analysis capacity, especially within IT compliance, risk management, and resilience.
Frameworks/Processes:
  • Demonstrated excellent knowledge of asset classification, risk management, governance, risk and compliance frameworks, and automation.
  • Familiarity with Personal Information Protection and Electronic Documents Act (PIPEDA), Payment Card Industry Data Security Standard (PCI DSS), National Institute of Standards and Technology (NIST), and International Organization for Standardization (ISO) 27001.
  • Previous experience implementing System and Organization Controls (SOC) 2 Types 1 and 2 is a major asset.
Technical (tools):
  • Strong Microsoft Office skills required (e.g., Word, Outlook, Teams, Excel etc.).
  • Experience with Microsoft Power Platform, Drata, ServiceNow BCM, Microsoft Azure, Amazon Web Services, and similar business continuity/DR industry tools an asset.
Technical (skillset):
  • Ability to easily translate between technical language and business needs.
  • Strong analytical mindset with the ability to analyze data and present findings in an understandable format to a broad audience.
Strategic (skillset):
  • Foster strong relationships, support strategic IT initiatives, and establish strong IT inter-company partnerships through the ability to network across functional teams.
  • Ability to work independently (a self-starter) and collaboratively (a team player) based on project requirements, while keeping focus on desired results with capacity to work with minimal supervision.
  • Solid work ethic, problem solving and influencing skills, taking initiative, a high respect for confidentiality and sound professional judgment.
Language/Logistics:
  • Bilingual – English and French (proficient in both languages to support, respond to and address requests across Canada, the U.

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