Sport Retail Team Lead

2 weeks ago


Vermilion Bay, Canada Bobby's Sport Shop Ltd. Full time
About the Role

We are seeking an experienced Sport Retail Team Lead to join our team at Bobby's Sport Shop Ltd. in a permanent position.

The salary for this role is estimated to be between $40,000 and $60,000 per year, based on industry standards and the level of experience required.

Key Responsibilities
  • Assign sales workers to duties effectively, ensuring optimal customer service and sales performance.
  • Authorize payments by cheque, maintaining accurate financial records and adhering to company policies.
  • Order merchandise, managing stock levels and inventory control to meet customer demands.
  • Authorize return of merchandise, resolving customer complaints and issues promptly.
  • Establish work schedules, balancing employee needs with business requirements.
  • Prepare reports on sales volumes, merchandising, and personnel matters, providing insights for business growth and development.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages, demonstrating strong problem-solving skills.
  • Supervise and co-ordinate activities of workers, fostering a positive and productive work environment.
  • Conduct performance reviews, helping employees set goals and improve their performance.
Requirements
  • Secondary (high) school graduation certificate; post-secondary education is an asset.
  • 1 to 2 years of experience in a similar retail or management role; training will be provided.
  • Excellent communication, leadership, and organizational skills.
  • Ability to multitask, prioritize tasks, and work under pressure.
  • Criminal record check required.
  • Public transportation available nearby.
What We Offer
  • A competitive salary range of $40,000 to $60,000 per year.
  • A comprehensive benefits package, including health and dental insurance.
  • Ongoing training and professional development opportunities.
  • A supportive and inclusive work environment.
  • Mentorship and coaching for career advancement.


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