Sport Retail Team Lead
2 weeks ago
We are seeking an experienced Sport Retail Team Lead to join our team at Bobby's Sport Shop Ltd. in a permanent position.
The salary for this role is estimated to be between $40,000 and $60,000 per year, based on industry standards and the level of experience required.
Key Responsibilities- Assign sales workers to duties effectively, ensuring optimal customer service and sales performance.
- Authorize payments by cheque, maintaining accurate financial records and adhering to company policies.
- Order merchandise, managing stock levels and inventory control to meet customer demands.
- Authorize return of merchandise, resolving customer complaints and issues promptly.
- Establish work schedules, balancing employee needs with business requirements.
- Prepare reports on sales volumes, merchandising, and personnel matters, providing insights for business growth and development.
- Resolve issues that may arise, including customer requests, complaints, and supply shortages, demonstrating strong problem-solving skills.
- Supervise and co-ordinate activities of workers, fostering a positive and productive work environment.
- Conduct performance reviews, helping employees set goals and improve their performance.
- Secondary (high) school graduation certificate; post-secondary education is an asset.
- 1 to 2 years of experience in a similar retail or management role; training will be provided.
- Excellent communication, leadership, and organizational skills.
- Ability to multitask, prioritize tasks, and work under pressure.
- Criminal record check required.
- Public transportation available nearby.
- A competitive salary range of $40,000 to $60,000 per year.
- A comprehensive benefits package, including health and dental insurance.
- Ongoing training and professional development opportunities.
- A supportive and inclusive work environment.
- Mentorship and coaching for career advancement.
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