Food Service Supervisor

4 weeks ago

Richmond, British Columbia, Canada Five Guys Burgers and Fries Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Five Guys Burgers and Fries. As a key member of our restaurant team, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards.

Key Responsibilities
  • Establish methods to meet work schedules and supervise staff to ensure timely completion of tasks.
  • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
  • Estimate ingredient and supplies required for meal preparation and ensure that food and service meet quality control standards.
  • Address customers' complaints or concerns in a professional and courteous manner.
  • Maintain records of stock, repairs, sales, and wastage to optimize inventory management.
  • Prepare food order summaries for the chef to ensure seamless kitchen operations.
Work Environment

As a Food Service Supervisor, you will work in a fast-paced environment with tight deadlines, standing for extended periods, and performing a combination of sitting, standing, and walking. You must be physically demanding and able to work under pressure.

Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service environment.
  • Excellent oral communication and interpersonal skills.
  • Ability to work in a team environment and provide excellent customer service.
What We Offer
  • Dental plan.
  • Health care plan.
  • Vision care benefits.
  • Bonus.
  • Gratuities.
Support for Persons with Disabilities

We are committed to creating a welcoming work environment for persons with disabilities. We provide awareness training to employees and apply accessible and inclusive recruitment policies to accommodate persons with disabilities.

Support for Newcomers and Refugees

We offer mentorship programs that pair newcomers and/or refugees with experienced employees to support their integration into our team.

Support for Indigenous People

We provide cultural competency training and awareness training to all employees to create a welcoming work environment for Indigenous workers.

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