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Luxury Retail Store Manager

2 months ago

Ottawa, Ontario, Canada Harry Rosen Inc Full time

We're committed to bringing our passion for luxury retail to life through our team members who inspire others and deliver exceptional customer experiences.

As a member of our team, you'll be responsible for building and developing a high-performing team that recognizes their key role in delivering a superior service experience to our discerning clientele.

The Ideal Candidate
  1. Has 3+ years of retail experience with leadership capacity in managing a store or department.
  2. Will drive long-term customer loyalty and conversion by training the team on elevating both the in-store and online customer experience.
  3. Has demonstrated interest and ability to develop others, with a proven track record of documented coaching and development as well as performance improvement plans that have resulted in tangible improvements.
  4. Has strong business acumen in luxury retail and a keen understanding of how to execute business plans and company initiatives, individually and through their team.
  5. Embraces a welcoming and inclusive mindset and has a passion for emulating and upholding our core values.
What We Offer
  1. Opportunities to earn monthly and annual team bonuses.
  2. The best industry discounts and special purchase opportunities.
  3. Pension and Group RRSP Programs that grow with you.
  4. A modern, digitally advanced workplace.
  5. A coach committed to supporting the achievement of your personal career goals.
  6. A culture that is rich and diverse, fostered through an internal Diversity Equity and Inclusion Council.
  7. An employer that values internal growth and promotion and is committed to succession planning for your future.

We're a retailer of fine quality menswear with store locations across Canada, committed to developing retail leaders who love retail and inspire others.

We're looking for candidates who are driven to succeed at all levels and are passionate about delivering exceptional customer experiences.