Animal Welfare Specialist
4 weeks ago
Reporting to the Regional Manager, Cruelty Investigations, this role responds to concerns and complaints of animal cruelty within the assigned geographic area. This includes conducting investigations in accordance with federal, provincial, and municipal legislation and following BC SPCA policies, protocols, regulations, and guidelines.
Key Responsibilities:- Conduct investigations into complaints of animal cruelty, including attending to all complaints following legislative requirements and BC SPCA policies, protocols, regulations, and guidelines.
- Respond to situations using knowledge of animal behavior, animal handling techniques, and proper use of rescue equipment to minimize the degree of suffering.
- Take all necessary precautions to ensure personal and public safety.
- Ensure complaints are promptly and properly investigated.
- Determine if an animal is in critical distress and take action necessary to relieve that animal's distress, including authorizing euthanasia.
- Gather evidence of an offense pursuant to the Prevention of Cruelty to Animals (PCA) Act, Criminal Code, and any other legislation or regulation pertaining to the prevention of cruelty to animals.
- Record all actions taken in the appropriate software systems.
- Ensure all records and statistics are kept in conformance with BC SPCA and Branch policies, and provide such records and/or reports in a timely manner upon request.
- Conduct inspections of any establishment where animals are kept for sale, hire, or entertainment during the normal business hours of those establishments to determine if an animal is in distress.
- Offer expertise to assist all statutory authorities as requested.
- Take custody of animals that are at large and in distress, abandoned, or apparently ownerless.
- Prepare notices of disposition in accordance with the PCA Act and BC SPCA policies.
- Assist the Regional Manager, Cruelty Investigations, with applications to the Justice of the Peace for search warrants in accordance with the PCA Act, Offense Act, and Criminal Code as required.
- Take any action necessary to ensure compliance with federal or provincial legislation or regulations pertaining to the keeping, care, or prevention of cruelty to animals.
- Act as an ambassador of the BC SPCA and ensure customer and community relations are consistently professional and positive.
- Work collaboratively with other staff and volunteers, support and implement BC SPCA provincial initiatives, and adhere to BC SPCA policies and procedures.
- Follow all requirements regarding health and safety, including assisting in local and provincial fund-raising initiatives as required.
- Must be 19 years of age or older.
- Valid Class N or 5 BC Drivers' License and driver's abstract.
- Post-secondary education in a related field or a combination of education and experience acceptable to the employer.
- Completion of applicable courses at the Justice Institute of BC (or similar) are considered an asset.
- Ability to type a minimum of 35 words per minute plus effectively use computer software, including Microsoft Word, Excel, Outlook, and databases.
- Demonstrated knowledge of federal, provincial, and municipal laws and regulations regarding animals, animal welfare, and related activities.
- Ability to work independently with minimal supervision.
- Superior communication and organizational skills.
- Demonstrated ability to work effectively in high-pressure situations and diffuse conflict.
- Ability to explain complex concepts to those who are not subject matter experts.
- Clear criminal record check.
- Ability to attend training and qualify as a Special Provincial Constable within one year.
- Animal Protection Services work is considered high-risk for potential psychological health and safety hazards. To ensure prospective employees are suited to reasonably handle the psychological demands involved in APS work, finalist candidates are required to complete a psychological assessment conducted by a 3rd party provider.
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