Customer Service Representative

3 weeks ago


Calgary, Alberta, Canada Love Canada Immigration Consultancy Full time

We are seeking a highly skilled Customer Service Representative to join our team at Love Canada Immigration Consultancy. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities:
  • Provide top-notch customer service via phone, email, and in-person
  • Respond to client inquiries and resolve issues in a timely and professional manner
  • Assist clients with their queries and provide information on our services
  • Collaborate with internal teams to resolve client issues and improve overall customer experience
  • Stay up-to-date on company policies and procedures to ensure accurate information is provided to clients
Requirements:
  • High school diploma or equivalent required
  • 7 months to less than 1 year of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in MS Office and internet
What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a leading immigration consultancy


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