Retail Store Team Lead
1 week ago
Job Overview: We are seeking an experienced Retail Store Team Lead to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for managing sales staff, maintaining inventory levels, and ensuring exceptional customer service.
About the Role:
- Manage a team of sales associates, providing guidance and support to ensure excellent customer service and high sales performance
- Maintain accurate inventory levels, processing returns and resolving customer issues in a timely manner
- Establish work schedules and delegate tasks to team members to ensure efficient store operations
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions
- Work collaboratively with other departments to achieve business objectives and drive sales growth
- Supervise and coordinate activities of sales associates, providing coaching and feedback to improve performance
- Ensure a safe and inclusive work environment, promoting a positive culture and fostering a sense of community among team members
Key Responsibilities:
- Sales Leadership: Motivate and lead sales staff to achieve sales targets, promote products, and provide exceptional customer service
- Inventory Management: Monitor and maintain accurate inventory levels, processing returns and resolving customer issues in a timely manner
- Operational Excellence: Establish work schedules, delegate tasks, and ensure efficient store operations to maximize sales potential
- Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions and drive sales growth
- Team Development: Supervise and coordinate activities of sales associates, providing coaching and feedback to improve performance
Requirements:
- 3+ years of retail management experience, preferably in a fast-paced environment
- Demonstrated ability to lead and motivate sales teams to achieve sales targets and deliver exceptional customer service
- Excellent communication and interpersonal skills, with ability to build strong relationships with colleagues and customers
- Strong analytical and problem-solving skills, with ability to prepare reports and analyze data to inform business decisions
- Ability to work collaboratively with other departments to achieve business objectives and drive sales growth
Salary: $65,000 - $80,000 per year, depending on experience
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