Senior .Net Developer

3 weeks ago

Toronto, Ontario, Canada Virtusa Full time
Job Title: Senior .Net Developer

At Virtusa, we are seeking a highly skilled Senior .Net Developer to join our team. As a key member of our development team, you will be responsible for providing second-level technical support for applications built on OpenText and Adobe platforms.

Key Responsibilities:
  • Monitor application performance and troubleshoot issues related to functionality, performance, and integration.
  • Collaborate with L1 support and development teams to diagnose and resolve complex technical issues.
  • Perform root cause analysis for recurring problems and implement preventive measures.
  • Maintain and update application configurations, workflows, and integrations as needed.
  • Develop and execute test plans to validate application functionality and performance.
  • Document incident reports, troubleshooting steps, and solutions for future reference.
  • Provide technical guidance and support to junior support team members.
  • Ensure compliance with company policies and procedures, including change management and incident management processes.
  • Participate in on-call rotation to provide 24-7 support for critical systems.
Requirements:
  • Strong understanding of content management systems (CMS), document management systems (DMS), and digital experience platforms (DXP).
  • Experience with OpenText products such as Content Server, Documentum, and Media Management.
  • Familiarity with Adobe Experience Manager (AEM) and related Adobe products.
  • Preferred skills include experience with other enterprise software platforms and tools, knowledge of ITIL framework and incident management processes, and familiarity with web technologies such as HTML, CSS, JavaScript, and XML.
Preferred Skills:
  • Experience with other enterprise software platforms and tools.
  • Knowledge of ITIL framework and incident management processes.
  • Familiarity with web technologies such as HTML, CSS, JavaScript, and XML.

Travel: No

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