Quality Assurance Specialist
4 weeks ago
The Quality Assurance Specialist is responsible for ensuring compliance with Standard Operating Procedures (SOPs) and maintaining the highest level of quality in all aspects of the operation. This role requires a keen eye for detail and the ability to work closely with frontline and administrative teams to identify areas for improvement.
Key Responsibilities:
- Conduct regular audits to ensure SOP compliance and identify areas for improvement
- Develop and implement corrective action plans to address compliance issues
- Collaborate with the frontline and administrative teams to ensure seamless execution of SOPs
- Provide training and coaching to employees on SOPs and quality assurance best practices
- Monitor and analyze data to identify trends and areas for improvement
Requirements:
- Grade 12 Diploma or GED equivalent
- Post-secondary diploma or degree in a related field (e.g. business, quality assurance)
- Minimum 3-5 years of experience in quality assurance or a related field
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Working Conditions:
- Travel within Canada may be required on occasion
- Physical requirements include standing, lifting, and sitting for prolonged periods
- Ability to mentally focus and concentrate for prolonged periods
GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.
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