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Telecom Sales Director

2 weeks ago


St Catharines, Ontario, Canada The Mobile Shop Full time

About Us

The Mobile Shop is a leading retailer of mobile devices, rate plans, and home services. Our mission is to connect Canadians with the latest innovations in telecommunications while delivering an exceptional in-store experience.

We are seeking a highly motivated and experienced leader to join our team as a Telecom Sales Director. As a key member of our management team, you will be responsible for leading and motivating a team of Wireless Sales Representatives to achieve sales targets and objectives.

The Role of the Telecom Sales Director

  • Leadership and Management: Lead and motivate a team of Wireless Sales Representatives to achieve sales targets and objectives.
  • Sales Strategy Development: Develop and implement sales strategies to drive revenue growth, increase market share, and achieve business objectives.
  • Performance Management: Monitor and evaluate the performance of Wireless Sales Representatives, providing feedback and implementing performance improvement plans as needed.
  • Customer Service: Ensure the highest level of service is provided to all customers, resolving escalations, and maintaining customer satisfaction.

A Day in the Life as a Telecom Sales Director:

  1. Lead and motivate a team of Wireless Sales Representatives to achieve sales targets and objectives.
  2. Develop and implement sales strategies to drive revenue growth, increase market share, and achieve business objectives.
  3. Monitor and evaluate the performance of Wireless Sales Representatives, providing feedback and implementing performance improvement plans as needed.
  4. Ensure the highest level of service is provided to all customers, resolving escalations, and maintaining customer satisfaction.