Hospitality Leader

4 days ago


Richmond, British Columbia, Canada Denny's Full time

Event Service Excellence

We are seeking a professional to provide exceptional service to our guests. As an Event Service Excellence Specialist, you will work closely with our event coordinators to ensure every detail is perfect. Your ability to lead and motivate the team while maintaining a high level of customer satisfaction is essential.

Key Responsibilities

  • Work collaboratively with event coordinators to ensure seamless event execution
  • Lead by example and maintain a high level of customer satisfaction
  • Coach and develop the banquet team to achieve exceptional service standards
  • Ensure all event requirements are met, including room set-ups and logistics
  • Contribute to a positive and inclusive team environment

Requirements

  • Exceptional customer service and communication skills
  • Leadership skills to motivate and develop the team
  • Ability to work under pressure and adapt to changing situations
  • Strong attention to detail and organizational skills
  • Ability to create a positive and inclusive work environment

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