Sales Operations Manager
1 week ago
We are seeking a highly skilled and experienced retail store supervisor to join our team at Fas Gas. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our retail store.
Key Responsibilities:- Assign sales staff to duties to ensure optimal productivity and customer satisfaction.
- Hire and train new employees or arrange for their training to ensure they have the necessary skills to perform their job duties.
- Authorize payments by cheque to process transactions efficiently.
- Order merchandise to maintain an adequate stock level and meet customer demands.
- Authorize returns of merchandise to resolve customer complaints and maintain a positive reputation.
- Establish work schedules to ensure adequate staffing levels and minimize overtime.
- Sell merchandise to customers and provide excellent customer service to drive sales and revenue growth.
- Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Resolve issues that may arise, including customer requests, complaints, and supply shortages, in a timely and professional manner.
- Organize and maintain inventory levels to prevent overstocking or understocking.
- Supervise and coordinate the activities of sales staff to ensure they are meeting their job responsibilities and providing excellent customer service.
- The retail store is a fast-paced environment requiring strong organizational and time management skills.
- Attention to detail is essential to ensure accuracy and efficiency in all aspects of the job.
- The role involves a combination of sitting, standing, and walking throughout the workday.
- A high school diploma or equivalent is required.
- Experience in a retail environment, preferably in a supervisory role, is essential.
- Strong communication and interpersonal skills are necessary to effectively interact with customers and colleagues.
- Able to work in a team environment and provide leadership and guidance to sales staff.
- Able to lift up to 25 kg (55 lbs) occasionally.
- A competitive salary range of $45,000 - $65,000 per year, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A generous vacation policy, with two weeks paid vacation per year.
- A discount on fuel purchases at Fas Gas locations.
The estimated salary for this position is $52,500 per year, based on industry standards and location.
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