IT Infrastructure Development Specialist
4 days ago
The Solutions Integration Specialist will be responsible for the administration, implementation, and maintenance of the Saint John Police website, web-based applications, software, data, enterprise system, and other applications.
As a key member of the Public Safety Communication Centre Operations and Information Systems team, you will contribute to the development and implementation of IT policies and standard operating procedures related to the website, applications, and data. You will also plan and recommend information technology changes and/or enhancements to address specific problems or business requirements.
This role requires a strong understanding of IT systems and applications, as well as excellent problem-solving skills to troubleshoot and resolve issues in a timely manner.
Responsibilities:
- Plan and recommend information technology changes and/or enhancements to address specific problems or business requirements.
- Determine and implement configuration parameters for various IT applications and interfaces.
- Plan and guide the development, installation, maintenance, upgrades, and repair of the Saint John Police website, IT applications, databases, or servers as required.
- Contribute to the development and implementation of IT policies and standard operating procedures related to the website, applications, and data.
- Administer and monitor the security measures and configurations for applications and databases to ensure compliance with policies and standard operating procedures.
- Maintain application operation and ensure quick problem resolution by monitoring all essential components of the application or database, establishing effective working relationships with vendors, and communicating with the IT team.
- Report and/or develop recommendations on the website, applications, and database system performance and security.
- Complete and maintain documentation as required.
- Work collaboratively with IT team members, customers, and other stakeholders to achieve objectives.
- Participate in providing after-hours support to users throughout the organization on a rotation basis. Additional after-hours commitment may be required for application and database maintenance.
Requirements:
- Strong understanding of IT systems and applications
- Excellent problem-solving skills
- Ability to work effectively in a team environment
- Strong communication and interpersonal skills
- Ability to maintain confidentiality and handle sensitive information
- Willingness to learn and adapt to new technologies and processes
Benefits:
This role offers a competitive salary and benefits package, including opportunities for professional growth and development. As a valued member of our team, you will have access to ongoing training and education, as well as mentorship and coaching from experienced professionals. Additionally, you will have the opportunity to work on challenging projects and collaborate with a talented team of IT professionals. We offer a collaborative and dynamic work environment that values innovation, creativity, and teamwork.
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