Banking Advisor
1 month ago
Job Summary:
We are seeking a skilled Banking Advisor to join our team at National Bank. As a Banking Advisor, you will be responsible for providing exceptional client service and building lasting relationships with our customers.
Key Responsibilities:
- Greet clients and answer questions in a friendly and approachable manner.
- Help clients use our banking applications and ABMs to manage their finances.
- Listen to clients' needs and resolve complex situations in a timely and professional manner.
- Provide advice and offer transaction solutions for Personal Banking clients.
- Demonstrate the ability to build lasting business relationships and ensure client satisfaction and engagement.
- Refer clients to specialist colleagues for their specific needs.
- Ensure adherence to compliance and risk management rules.
About the Team:
Our team is dedicated to providing exceptional client service and building strong relationships with our customers. We value passionate people and bold ideas and work together to ensure our clients reach their goals and colleagues do what they love.
Requirements:
- Hold a college diploma (DEC) or equivalent.
- Customer service experience, inclusive attitude, and openness to diversity.
- Positive attitude and empathy for clients.
- Interest in technology and skilled in sharing knowledge.
- Ability to adapt to different situations.
What We Offer:
In addition to competitive compensation, we offer a wide range of flexible benefits to help promote your wellbeing and that of your family, including health and wellness programs, flexible group insurance, generous pension plan, employee share ownership plan, employee and family assistance program, preferential banking services, opportunities to get involved in community initiatives, telemedicine service, and virtual sleep clinic.
About Us:
We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments.
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