Urban Farming Coordinator

3 weeks ago

Edmonton, Alberta, Canada MicroHabitat Full time
Job Description

We are seeking a highly skilled and motivated individual to join our team as an Urban Farming Coordinator. This is a seasonal position with the possibility of becoming permanent.

Key Responsibilities:

  • Manage urban farming projects with a multicultural clientele
  • Plan, supervise, and manage food production zones in your region
  • Manage communication and client accounts, working in collaboration with the sales and marketing team
  • Ensure client satisfaction and transfer knowledge in urban farming to the clientele
  • Perform quality horticulture maintenance of urban farms
  • Carry out activities with MicroHabitat clients, such as educational activities and courtesy visits
  • Attend team, partners, and client meetings
  • Write reports and document the activities of each production site
  • Maintain MicroHabitat tools and infrastructure
  • Perform weekly maintenance and harvest visits to each of the gardens in your region
  • Deliver harvests to local food banks or internally to the client, depending on the client's wishes
  • Participate in the creation of standardization documents and training guides for the company's operations
  • Work directly with the different branches of the company (sales and marketing) as well as the other cities where MicroHabitat operates
  • Overview and supervise the different steps in the implementation of our food production sites
  • Plan and manage the calendar for educational activities, and the delivery of corporate gifts or photoshoots
  • Ensure that safety guidelines are respected in every area that touches the MicroHabitat operations
  • Ensure that cleanliness is maintained at all times, in all food production areas, as well as in every one of MicroHabitat's client spaces and its own
  • Ensure that all operation reports are filed
  • Participate in operational process improvement
  • Schedule and coordinate food production site visits when getting new clients
  • Ensure impeccable client service and great communication throughout the season
  • Company needs assessing
  • Scout, maintain, assess, and track all the necessary infrastructure needed for the MicroHabitat operations
  • Plan for MicroHabitat's physical expansion to support our growing market and pool of customers
  • Ensure the project coordination and client management of all accounts in its region
  • Send out communications, marketing materials, and content to clients
  • Ensure the satisfaction and retention of every client and potential client
  • Ensure that all operation reports are filed and shared with partners as well as clients
  • Participate in client satisfaction process improvement
  • Participate in marketing content gathering for the marketing and sales team
  • Make sure the MicroHabitat brand shines on every aspect of the business throughout the region
  • Collaborate with other chief farmers and sales team to ensure client satisfaction and growth of clients' accounts and MicroHabitat
  • Support the MicroHabitat team in the hiring process of the installation and urban farming team
  • Supervise the MicroHabitat team and ensure they perform their job according to the company standards
  • Track, evaluate, and assess employees' needs and performance
  • Follow-up on employee reports with the director of operation and other concerned members of the team
  • End of season reviews with the clients to plan next season and generate upsells
  • Create and send quotes for clients who want to upgrade their service and ensure proper follow-ups
  • Ensure the satisfaction of every client and identify potential new clients prior to winterization
  • Ensure that all operation and employee reports are filed
  • Participate in operational process improvement

Requirements:

  • Hold a College or university degree in agriculture and/or urban agriculture and/or horticulture and/or environmental science and/or sustainable development and/or project management
  • Must have worked or studied in the field of agriculture, horticulture, urban agriculture, or sustainable development
  • Theoretical and practical knowledge in agriculture, urban agriculture, or horticulture
  • Must have experience and be comfortable frequently using technological tools such as a smartphone, the Microsoft Office suite, the Google suite, and video conferencing platforms
  • Great writing, communication, and organization skills
  • Possess a valid driving license
  • Have two years of driving experience

About MicroHabitat:

MicroHabitat implements urban agriculture to improve the urban environment, the lifestyles of city dwellers, and encourage a better understanding of environmental issues. We install urban farms on the roofs and outdoor spaces of businesses and schools to reconnect people to nature and their food.

We have offices in Montreal, Toronto, Vancouver, Edmonton, Calgary, New York City, Washington DC, Los Angeles, San Francisco, Dallas, and Chicago, and plan to be in all major North American and European cities by 2030.

An ambitious, but realistic plan, which is being realized thanks to a dynamic, visionary, and close-knit team.

For more information on MicroHabitat, please visit www.microhabitat.ca

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