Retail Store Operations Manager

4 weeks ago


Stony Plain, Canada Plains wine beer & spirits Full time
Job Summary

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Plains wine beer & spirits. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring a high level of customer satisfaction, and driving sales growth.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of sales floor staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and efficient stockroom operations.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring a positive shopping experience.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and opportunities for growth.
  • Store Maintenance: Ensure the store is maintained in a clean and organized manner, adhering to company standards.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of retail experience, preferably in a supervisory role.
  • Language: English.
  • Work Hours: 40 hours per week.

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