Technical Deployment Specialist
5 days ago
At Forethought, we are seeking a dedicated Technical Deployment Specialist to join our dynamic team. As a key member of our implementation team, you will play a critical role in the successful deployment and configuration of our projects.
The ideal candidate will have strong technical expertise, a customer-centric approach, and problem-solving skills to ensure smooth implementation and client satisfaction.
Key Responsibilities:
- Lead the installation, configuration, and deployment of our solution according to client specifications and project timelines.
- Conduct thorough assessments of client systems, workflows, and integrations to ensure seamless integration with our platform.
- Work closely with clients to provide guidance, training, and support during the implementation process.
- Troubleshoot technical issues and resolve challenges encountered during the implementation phase.
- Develop and maintain project documentation, including implementation plans, configuration guides, and training materials.
- Coordinate with cross-functional teams to address client needs and deliver customized solutions.
- Provide regular updates and status reports to clients and stakeholders.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience in technical consulting, implementation, or deployment roles within the SaaS industry.
- Strong understanding of software deployment methodologies and system integration.
- Technical proficiency and ability to grasp complex concepts related to AI technology and cloud-based solutions.
- Excellent communication skills and ability to effectively interact with clients, internal teams, and stakeholders.
- Strong problem-solving skills and ability to adapt to evolving project requirements and priorities.
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